Jersey Reform Day.
This site is dedicated to the day, now officially recognised annually by the States of Jersey, to mark the anniversary of the events of 28 September 1769.
Jersey's own Independence or Bastille Day.
It surprised me
that Jersey’s new Children’s Commissioner has made 20 trips outside the Island
since her appointment in January 2018 “learning on the job and staying
connected.”
I should have hoped
that she might bring sufficient knowledge with her.
After all, there is
a very full Independent Jersey Care Inquiry Report already published to guide
her and she is “an ex police officer, teacher and director of children’s
services from the UK” where more than enoughhas been researched and written about child welfare and safeguarding in
the past 50 years to satisfy any thirst for theoretical knowledge.
And it’s not as
though she has to do the job in Jersey on her own because there is a Children’s
Minister, a Director General for child welfare and Charlie Parker to support
her besides which there is a virtual army of trained social workers,
psychiatrists, medics, teachers and carers etc working out of several interlocking
government departments with specific duties towards children besides a myriad
of official groups and committees designed to catch any who fall through the
wellbeing net.
Not to mention that
all 49 elected States Members are supposed to have an individual responsibility
for children in Jersey and they have been invited to sign up to the Chief
Minister’s “Pledge to Jersey’s Children and Young People”…and of course there
is a multitude too of voluntary and semi-voluntary supportive net-working
organizations who are in position to observe - and if necessary influence - the
healthy development of children from the moment they are born.
Besides which the
welfare of children is now the “number one priority” in the Jersey Strategic
Plan and the Island has even signed up at long last to the highest standards
laid down in the UN Convention on the Rights of the Child which already have
attracted a lifetime of wise application by reason of their acceptance by most
countries across the world.
So what could
possible go wrong now?
Sadly of course,
the recent international record demonstrates that the welfare of children is in
a very serious state of neglect across the world.
Even within the UK the
mammoth Child Abuse Inquiry for England and Wales has only just managed to
publish its first interim report.
If that Inquiry
does ever complete its task this will be several years in the future.
The Scottish Child
Abuse Inquiry established in 2016 is also rumbling on - whilst the N. Ireland
Inquiry looking at the years 1922-1995 has now reported but it is not clear
what might happen next.
And the particular
role of the Church in N. Ireland is also a factor in other territories which
many are reluctant to deal with.
In Jersey, the Independent
Care Inquiry has reported (as referred to above) but already there is a plan to
extend the terms of reference of the “compensation” scheme to include about 75
more people whose ill-treatment as children in the care of official agencies
has been previously omitted.
Significantly, the
initiative for this latest action arises from the work of a UK lawyer pressing
for justice within the Island and not from Jersey lawyers or agencies of the
Jersey government.
Now, so far as
Jersey is concerned, shall that finally be the end of the matter?
Clearly not, after
all, seemingly every week new cases are reported of the abuse of children in
Jersey, with some cases appearing in the Courts whilst the AG has declared that
he is not satisfied with the low rate of conviction of abusers and he has
promoted law revisions.
Unfortunately,
because the general public is largely excluded from official hearings in Jersey
where children are concerned and public reporting is minimal, very little
factual knowledge is made available.
Ignorance prevails
along with the secrecy.
However, it is
significant that the abuse of children takes place especially where conditions
of poverty, limited education, social deprivation and neglect prevail.
From Pitcairn and
many other Pacific Islands, the Falklands, St Helena, throughout the Caribbean,
off shore Australia, the problem of child abuse is common-place and in some
instances excused as “part of the culture.”
In the Isle of Man,
the Knottsfield Children’s Home has been exposed as a place of abuse over
several decades and is an interesting example to cite in the context of Jersey
where UK style professional standards have supposedly been followed over many
years.
Inevitably, those
same standards have proved wholly ineffective in so many places in the UK but
the failures of care do not by-pass cities or areas of industrial activity any
more than finance centres….
….Except that
Guernsey does not seem to have produced a comparable institutional child-abuse
problem.
Why should this be?
Has Guernsey’s child-abuse
scandal yet to be revealed or should the Children’s Commissioner and her
multi-layered team be better employed seeking guidance in the other Bailiwick
rather than Scandinavia or Scotland?
Has the much talked
about CIs mutual co-operation more to offer then we realize?
Civil Servants "strike" Liberation Square, St Helier, Jersey 7 December 2018
There is no doubt
that many States’ civil servants and public employees have been treated very
badly.
That they have been
left behind and neglected so far as wages and conditions of employment are
concerned is evident.
On that basis they
deserve general public support and they have been forced into a strike by a
particularly uncaring management otherwise known as “our government.”
To rub salt into
their wounds, the recently appointed CEO Charlie Parker has proudly announced
that’s “It’s my way or the highway” and proposes to reduce the workforce by
many hundreds as the continuation of a policy that has been in place for some
years already.
BUT not all civil
servants are angels.
Bullying and harassment
has been a feature within many States departments for years and Charlie’s
micromanaging “do as I say” ultimatum might seem to be ideally suited to that.
As I write this,
Deputy Mike Higgins is speaking on the radio about the many senior managers in
the civil service who have been devious, unduly authoritative, even lying in
court and how some have been “defaming the public.” He claims to speak on the
basis of personal knowledge
Only this week the Jersey
Complaints Board has published its findings re Mr. B. Huda and the “unjust,
oppressive or improperly discriminatory” treatment that he received at the
hands of Health and Social Services staff.
His case is not
unique.
Mr Barrette’s
timber windows saga with “bullying Planning Officers” was deemed to be “oppressive
and improperly discriminatory” too by a Complaints Board and he has received no
compensation.
The Royal Court has
also this week decided the amount of damages to be paid re “Family X” – one of
the largest personal injury claims in British legal history - where the
children were subjected to a catalogue of abuse in their home “years after it
should have been obvious that they needed to be removed.”
Yet, this case
needs to be considered in the context of the “Jersey Independent Care Inquiry” which
reported 18 months ago on decades of abuse of hundreds children in care and the
criminal, negligent, inadequate or otherwise defective behaviour of far too
many adults employed, supposedly, in positions of trust to safeguard them.
When civil servants
are being abusive or bullying in the workplace to each other that is bad enough
and it has been researched and reported upon in the “HR Lounge Report”
published (in secret initially) this year. This Report says that employees have
been left “feeling like lepers about making allegations or complaints” and how “there
is a culture of fear” and also of too much “gossiping.”
But what of the
treatment of the general public who have to deal with these civil servants?
If bullying is so
commonplace in schools, for example, how might bullied children or their parents
expect to be treated if they complain?
Or, how might claimants
at the Social Security department be enabled to ensure that they are treated
fairly and with consistency and shall staff ever “blow the whistle” on their own
colleagues whose behaviour towards the general public is not appropriate?
If civil servants
are not prepared to blow the whistle to protect each other – what chance that
they might take any action in support of a member of the public?
The establishment
of a “whistle-blower hotline” has been proposed for the use of bullied or abused
staff in their workplaces, but it does not seem to be intended to protect the
public too or even to be accessible to them.
Of course, some
staff are abused by the public but the proliferation of “our staff are entitled
to respect” notices are themselves often intimidating and hardly likely to
encourage a friendly dialogue when differences of opinion or lack of
understanding feature.
I could list many
instances of failings in the services provided by civil servants and the antagonisms
that arise with the public. Some have reached the “official complaints” stage
as already referred to and have been found to be valid.
Some complaints are
not valid.
Civil servants
often claim to provide an excellent service in difficult circumstances which
may be true – but it s not always so.
There is reluctance
in the service to be supportive of the public. When things go wrong the public
employees invariably defend “the system” and their colleagues.
This current “strike”
by civil servants is seen as justified by many members of the general public.
But that support
needs to be reciprocal.
Civil servants and
other public employees must be encouraged to promote the rights and best
interests of the public as well as their own.
Oppressive management
or government is a common enemy and needs to be recognized for what it is.